Verify Your Backup

Data Backup isn’t enough if you don’t periodically verify your backup to ensure it is available for recovery. If this isn’t part of your routine systems maintenance, add this to your New Year’s resolutions to ensure you can rapidly restore your business systems if you suffer a data loss or breach of privacy data.

Certify Your Compliance

Many industry regulations including The Payment Card Industry Data Security Standard (PCI DSS) require periodic PCI certification to demonstrate compliance. Updating your policies and procedures related to network security and other best practices is part of demonstrating PCI compliance. If you are considering online commerce in the new year, also plan to including periodic network monitoring to maintain PCI compliance throughout the year.

Create a Security Checklist

Threat of Cyber attack is expected to continue for the foreseeable future. Consider creating a Cyber Security Checklist in the new year. The American Institute of Certified Public Accounts (AICP) has a 20-point Cyber Security Checklist that is worth a read. Also be sure to review your password.

Upgrade Your Network

Your network is the backbone of your company’s technology platform. Today’s applications put more demand on your network than ever. Increased traffic from communications and collaborations applications, VoIP, and digital media puts additional strain. Multi-location organizations, and those with remote employees, also need reliable network infrastructure.  Assess your network and telecom expense to see where you may have contracts coming up for renewal. Chances are you can get better performance and save in the new year.  

Plan your Cloud Migrations

Cloud adoption and growth will continue to outpace adoption of other technology, including data center, hardware, and legacy software deployments. In the new year, evaluate your Cloud investments with a solid business case. Make sure you understand your compliance requirements and pick your Cloud Strategy for Public, private and hybrid cloud deployments. There is a good fit for most budgets and for most companies large and small.

Gear up to make the most of your technology in the new year. Contact your technology advisor to ensure your tech is in check!  

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Business Continuity: Understanding Cost of Downtime

How much data do you need to recover to bring your business back from a disaster? Not all data may be essential immediately. However, some systems–including email–support other mission-critical systems and processes within your company. It is also important to know how long it will take to recover your data. Factor in your employees’ wages, plus overhead and potential loss of revenue, to get a sense of the overall risk of not having a Business Continuity and Disaster Recovery plan.

Having a Business Continuity Plan May Avoid Violation of Industry Regulations

Depending on your industry, backup and disaster recovery might be the law. Sarbanes-Oxley (SOX) makes business continuity and disaster recovery an imperative. Failure to comply could mean fines and even jail time. Other industries, including health services, must comply with the Health Insurance Portability and Accountability Act (HIPAA), which requires backing up data and making sure it is consistently available, even in a disaster. Understand regulatory requirements placed on your business, to avoid unnecessary consequences of a business interruption and data loss.

Data Protection with Belts and Suspenders

Relying on a local backup is not enough. The risk to your business resulting from a data loss is too high to rely on one backup method alone. Complement your local backup with Cloud Backup to ensure rapid recovery. Offsite archives of tape backups may not recover fast enough to avoid business interruption. It is also important to ensure your network supports a timely backup from a local source as well as from a Cloud backup and recovery system.

Test Your Backup to Ensure Rapid Recovery

Backup is all about recovery. Verifying your backup in a timely manner, and ensuring it actually works, is a critical step in your business continuity and disaster recovery plan. You should verify your backup periodically and check to make sure all data needed is included. By testing the recovery, you can identify any corrupted data along with network bottlenecks to restore your business to full operation.

If you have any questions about your business continuity and disaster recovery plan, contact your trusted technology advisor. If you are uncertain about your cost of downtime, compliance with industry regulations, or your company’s ability to recovery from a disaster, do not delay but seek guidance today.

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Moving to Managed Services

Managed services offers a fixed-price model to manage your network and IT infrastructure. A managed service provider will proactively audit the assets on your network, monitor performance, and remediate or escalate issues as part of a fixed-price service agreement.  Because the cost of service delivery is fixed versus billable hours, the managed service provider has incentives to keep things running with minimal interruption. A managed service agreement often includes onsite and remote support options in addition to remote monitoring and management. As a result, you have a trusted source to call when problems arise.

Is Your Network Worry Free?

By having a consolidated asset inventory of your entire network, your managed service provider can isolate issues that cause your network performance to degrade. This helps avoid jitter, packet loss, and data delay for networking infrastructure. Desktops, laptops, smartphones and tablets can be checked to ensure they are in compliance and free of malware, viruses and other sources of network intrusion.

Benefits of Managed Services

The managed service model provides a predictable cost to the business owner for service delivery. Surprises from hourly overruns and network downtime are avoided, because your infrastructure is proactively monitored and managed. With less downtime interruption and improved network performance, your employees are more productive. What’s more, productive employees feel better about coming to work each day.

If you want to take the worry out of your network performance contact your service provider to find out how you can achieve network peace of mind.

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The Data Challenge for Telcos

Therefore, Telcos have a challenge in front of them: invent new ways to improve user experience by making them more data efficient and scalable. The question on a lot of IT experts’ minds is: is it finally time for Telcos and app providers to work together to unclog the bandwidth bottleneck? The answer is still unclear, but intelligent data distribution is one solution everyone can agree on at the moment, i.e. Telcos can optimize their current network assets while app developers work to design more apps that use less data.

The Importance of Wide Area Networks Within Telcos

In order to stay sustainable, Telcos need to offer more in connectivity. A solid Wide Area Network (WAN) is essential in accelerating applications and keeping traffic separate. It is also critical for day to day business operations; it both reduces operating costs and provides a level of predictability for system performance. Wide Area Networks consolidate costly tools, such as printers, phone lines, file storage, bandwidth, and security, because these items do not have to be purchased for each individual computer. Telcos are also learning that not taking advantage of Multi Protocol Label Switching (MPLS) is putting their business at a competitive disadvantage. Telcos need to be able to interconnect multiple locations and ensure the highest level of data connectivity performance between multiple locations. Equally important for Telcos is the advent of Ethernet over Copper (EoC). For small to medium businesses, EoC can gain greater bandwidth and flexibility in order to support various IP-based applications, including disaster recovery, Cloud, and IP voice services.

Users Drive Telco and App Developer Success

Consumers will ultimately drive Telco and app developers’ transformations. If Telcos and app developers do not address the bandwidth bottleneck, app users will quickly become frustrated. The initial shock will fall to the app providers – users will not go to Telco providers when an app does not work to their liking; they will simply delete the problem application(s). But, ultimately, everybody loses if the bottleneck remains. Eventually consumers will be able to see a data rating for each app in the app store. And, if users stop downloading certain apps, both Telcos and app providers will lose revenue. Consequently, users can expect more streamlined apps from providers and more efficient networks from Telcos in the future. For more information on the future of applications, contact your trusted Telco service provider today.

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